Telecaller In Banking Sector

Riverina Direct Services wants to bring on a Telecaller In Banking Sector for its Salt Lake, Kolkata team. You can earn up to ₹15,000/month. Freshers can apply. 5 candidates will be hired for this role.

Employer’s description

*Salary Fixed+Good Incentives. *Direct Interview&Joining In Same Place. *Nojoining Charges Applicable. *Banking Product-Credit Card & Personal Loan Sales With Reputed Bank Over Telecalling. *Quality-As Bank Instruction Only. Type : Outbound, Domestic | Languages : Bengali

Skills and qualifications

• Freshers are welcome to apply
• Education: Tenth Pass
• Good knowledge of Bengali, Domestic and Outbound
• No English required
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Bengali
• Someone calm under pressure and polite

Your responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets.

Pay and perks

The salary for this role is ₹9,000 – ₹15,000 per month.

Job at a glance

• Work location: Salt Lake, Kolkata, West Bengal
• Work mode: Work from office
• Openings: 5
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to Riverina Direct Services. It takes less than a minute.