Tl In Banking Process

A new Tl In Banking Process role is open at Riverina Direct Services, Salt Lake, Kolkata. You can earn up to ₹25,000/month. 4 candidates will be hired for this role. No experience? You can still apply.

Note from the employer

*Salary Fixed+Good Incentives. *Direct Interview&Joining In Same Place. *Nojoining Charges Applicable. *Banking Product-Credit Card & Personal Loan Sales With Reputed Bank Over Telecalling. *Quality-As Bank Instruction Only. Type : Domestic, Outbound | Languages : Bengali

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Skills: Bengali, Domestic, Outbound
• No English required
• Freshers can apply
• Type: Domestic, Outbound
• Languages: Bengali
• Someone patient and customer-first

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Salary

Compensation: ₹12,000 – ₹25,000 per month.

Quick facts

• Work location: Salt Lake, Kolkata, West Bengal
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 4

Interested? Apply now on BetterJobs with your resume — Riverina Direct Services reviews applications regularly.