Sr. Telecaller Banking Process

Join Riverina Direct Services P L as a Sr. Telecaller Banking Process in Salt Lake, Kolkata. No experience? You can still apply. Salary is up to ₹16,000/month. 5 candidates will be hired for this role.

In the employer’s words

*Salary Fixed+Good Incentives. *Direct Interview&Joining In Same Place. *Nojoining Charges Applicable. *Banking Product-Credit Card & Personal Loan Sales With Reputed Bank Over Telecalling. *Quality-As Bank Instruction Only. Type : Domestic, Outbound | Languages : Bengali

Salary

You will be paid ₹9,000 – ₹16,000 per month.

Eligibility

• Ideal for freshers starting their career
• Education: Tenth Pass
• Good knowledge of Bengali, Domestic and Outbound
• No English required
• Freshers can apply
• Type: Domestic, Outbound
• Languages: Bengali
• Someone patient and calm under pressure

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.

Position details

• Work location: Salt Lake, Kolkata, West Bengal
• Job type: Full time
• Openings: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Riverina Direct Services P L.