Telecaller In Banking Process

Riverina Direct Services P L wants to bring on a Telecaller In Banking Process for its Salt Lake, Kolkata team. Salary is up to ₹16,000/month. Freshers can apply. There are 5 open positions.

Employer’s description

*Salary Fixed+Good Incentives. *Direct Interview&Joining In Same Place. *Nojoining Charges Applicable. *Banking Product-Credit Card & Personal Loan Sales With Reputed Bank Over Telecalling. *Quality-As Bank Instruction Only. Type : Domestic, Outbound | Languages : Bengali

Pay and perks

You will be paid ₹9,000 – ₹16,000 per month.

Roles and responsibilities

As a Telecaller In Banking Process, your work will include:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Eligibility

• Open to freshers
• Tenth Pass or equivalent
• Good knowledge of Bengali, Domestic and Outbound
• No English required
• Freshers can apply
• Type: Domestic, Outbound
• Languages: Bengali
• A patient, polite attitude

Job details

• Location: Salt Lake, Kolkata, West Bengal
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 5
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Riverina Direct Services P L.