Customer Relationship Management (C...

Start your next role as a Customer Relationship Management (C... with Riverwood Projects Llp in Sector 56 - Gurgaon, Delhi. You can earn up to ₹40,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory.

Your responsibilities

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Hindi and English, CRM tools, Active listening, Complaint handling
• Basic English
• More Than 2 Years Experience Compulsory.

Compensation

The salary for this role is ₹20,000 – ₹40,000 per month.

Job details

• Location: Sector 56 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time

Ready to start? Upload your resume and apply to Riverwood Projects Llp today.