Field Collection Executive

A new Field Collection Executive role is open at RK Associated, Guntur. 2 candidates will be hired for this role. The pay goes up to ₹15,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What you will do

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Compensation

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Complaint handling, Active listening, CRM tools, Verbal communication
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and patient

Job details

• Work location: Guntur, Andhra Pradesh
• Vacancies: 2
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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