Telecaller

Rk Bg Finance has an opening for a Telecaller based in Alkapuri, Vadodara. Salary is up to ₹15,000/month. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Pay and perks

The salary for this role is ₹10,000 – ₹15,000 per month.

What we are looking for

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Skills: CRM tools, Verbal communication, Complaint handling, Active listening
• Female Only
• No English required
• Freshers can apply

Job details

• Job location: Alkapuri, Vadodara, Gujarat
• Employment type: Full time
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Rk Bg Finance reviews applications regularly.