Field Collection Executive

RK Consultancy wants to bring on a Field Collection Executive for its Bhubaneswar-Puri Highway, Bhubaneswar team. 10 candidates will be hired for this role. The pay goes up to ₹17,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Salary

Compensation: ₹15,000 – ₹17,000 per month.

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Typing speed, Verbal communication, Complaint handling and Active listening
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, calm under pressure attitude

Quick facts

• Location: Bhubaneswar-Puri Highway, Bhubaneswar, Odisha
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10

Ready to start? Upload your resume and apply to RK Consultancy today.