Field Collection Executive

RK Consultancy has an opening for a Field Collection Executive based in Anurag Nagar, Indore. You can earn up to ₹18,000/month. There are 10 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Pay and perks

Salary: ₹14,000 – ₹18,000 per month, based on skills and experience.

What the job involves

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.

Requirements

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of Complaint handling, Hindi and English, CRM tools and Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, customer-first attitude

Job at a glance

• Job location: Anurag Nagar, Indore, Madhya Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Openings: 10

Ready to start? Upload your resume and apply to RK Consultancy today.