Field Collection Executive

A new Field Collection Executive role is open at RK Consultancy, Jalandhar. The pay goes up to ₹19,500/month. 10 candidates will be hired for this role.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: CRM tools, Active listening, Typing speed, Complaint handling
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

What you get

Compensation: ₹17,500 – ₹19,500 per month.

Day-to-day work

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Quick facts

• Location: Jalandhar, Punjab
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office

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