Field Collection Executive

RK Consultancy wants to bring on a Field Collection Executive for its Anant Nagar, Nagpur team. There are 10 open positions. The pay goes up to ₹18,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with Complaint handling, Active listening, Typing speed, Verbal communication
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

What the job involves

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Pay and perks

The salary for this role is ₹16,000 – ₹18,000 per month.

Quick facts

• Location: Anant Nagar, Nagpur, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 10
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — RK Consultancy reviews applications regularly.