Field Collection Executive

Start your next role as a Field Collection Executive with RK Consultancy in Raipur. You can earn up to ₹17,700/month. The team is filling 9 vacancies.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Salary

Salary: ₹13,000 – ₹17,700 per month, based on skills and experience.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Active listening, Typing speed, Hindi and English, Complaint handling
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, patient attitude

What you will do

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Job at a glance

• Job location: Raipur, Chhattisgarh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 9
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to RK Consultancy today.