Field Collection Executive

Looking for a Field Collection Executive role in Taktakpur, Varanasi? RK Consultancy is hiring now. The team is filling 5 vacancies. Salary is up to ₹18,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Pay and perks

Salary: ₹13,000 – ₹18,000 per month, based on skills and experience.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Hindi and English, Active listening, Typing speed, Verbal communication
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, calm under pressure attitude

Position details

• Work location: Taktakpur, Varanasi, Uttar Pradesh
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5

If this job suits you, apply now — shortlisted candidates will be contacted by RK Consultancy.