Key Account Executive

Looking for a Key Account Executive role in Shivaji Nagar, Bengaluru? RK Consultancy is hiring now. No experience? You can still apply. The pay goes up to ₹23,000/month. 10 candidates will be hired for this role.

In the employer’s words

Customer Support - Semi Voice Process. Type : Outbound, Inbound, Sales | Languages : Hindi, English

Salary and benefits

Salary: ₹16,500 – ₹23,000 per month, based on skills and experience.

Eligibility

• Open to freshers
• Graduate or equivalent
• Comfortable with English, Hindi, Inbound, Outbound, Sales
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Sales
• Languages: Hindi, English
• Someone calm under pressure and patient

Day-to-day work

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Job details

• Location: Shivaji Nagar, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 10
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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