Telecaller

Rk Defence Academy Tripura has an opening for a Telecaller based in Ram Nagar, Agartala. Salary is up to ₹8,000/month. The team is filling 5 vacancies.

Note from the employer

Call Student And Parents And Office Call. Target. Languages : Bengali

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Bengali
• Female Only
• Basic English
• Freshers can apply
• Languages: Bengali
• A customer-first, polite attitude

Salary

Salary: ₹5,000 – ₹8,000 per month, based on skills and experience.

Roles and responsibilities

In this role, you will:

• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Location: Ram Nagar, Agartala, Tripura
• Job type: Full time
• Work type: Work from office
• Openings: 5
• Shift: 09:00 am - 6:00pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

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