Telecaller

RK Developer is hiring a Telecaller in Greater Noida, Delhi. The pay goes up to ₹16,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with CRM tools, Verbal communication, Hindi and English, Complaint handling
• Basic English
• Freshers can apply
• Someone customer-first and patient

What you get

Salary: ₹12,000 – ₹16,000 per month, based on skills and experience.

Your responsibilities

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Job details

• Work location: Greater Noida, Delhi, Delhi
• Vacancies: 1
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to RK Developer today.