Telecaller

Looking for a Telecaller role in Katargam, Surat? Rk Label is hiring now. The team is filling 2 vacancies. Freshers can apply. You can earn up to ₹12,000/month.

In the employer’s words

Billing, Manage The Customer Calls From The Just Dial And India Mart Portals, Resolve The Quires Of The Customers And Give The Good Experience,. Type : Outbound, Inbound | Languages : Gujarati, English, Hindi

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: English, Gujarati, Hindi, Inbound, Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Gujarati, English, Hindi
• A polite, patient attitude

Salary

Salary: ₹8,000 – ₹12,000 per month, based on skills and experience.

What you will do

In this role, you will:

• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Job at a glance

• Work location: Katargam, Surat, Gujarat
• Openings: 2
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:00 AM - 8:00 PM | Monday to Saturday

Apply today and take the next step in your career with Rk Label.