Telecaller

Join Rk Research -Factory as a Telecaller in AB Bypass Road, Indore. You can earn up to ₹15,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Skills: Hindi and English, CRM tools, Typing speed, Verbal communication
• Basic English
• Freshers can apply
• Someone calm under pressure and patient

Salary

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Key responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.
• You will meet quality, call-handling and satisfaction targets.

Job at a glance

• Work location: AB Bypass Road, Indore, Madhya Pradesh
• Work type: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Rk Research -Factory.