Telecaller

A new Telecaller role is open at Rm Consultancy, Teynampet, Chennai. There are 15 open positions. You can earn up to ₹13,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : English, Tamil

Eligibility

• Ideal for freshers starting their career
• Education: Tenth Pass
• Comfortable with English, Tamil
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Tamil
• A customer-first, patient attitude

Your responsibilities

Here is what a typical day looks like:

• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

What you get

The salary for this role is ₹11,000 – ₹13,000 per month.

Quick facts

• Job location: Teynampet, Chennai, Tamil Nadu
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Working hours: 10:00 AM - 6:00 PM | Monday to Saturday
• Openings: 15

Click Apply to send your profile to Rm Consultancy. It takes less than a minute.