Collection/Recovery Executive

Start your next role as a Collection/Recovery Executive with Rmrekruit Solution Private Limited in East Vinod Nagar, Delhi. Salary is up to ₹25,000/month. 29 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Hindi, English

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Hindi, English
• Someone polite and customer-first

Salary and benefits

The salary for this role is ₹15,000 – ₹25,000 per month.

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.

Job details

• Work location: East Vinod Nagar, Delhi, Delhi
• Work mode: On-site
• Job type: Full time
• Openings: 29
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 12:00 AM | Monday to Saturday

Ready to start? Upload your resume and apply to Rmrekruit Solution Private Limited today.