Team Leader

Rn Card Expertise Private Limited wants to bring on a Team Leader for its Boring Road, Patna team. Salary is up to ₹20,000/month. The team is filling 5 vacancies.

Employer’s description

Sbi Credit Card Process. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Pay and perks

Compensation: ₹15,000 – ₹20,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Hindi, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• A patient, customer-first attitude

Your responsibilities

In this role, you will:

• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Job details

• Job location: Boring Road, Patna, Bihar
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Openings: 5

Apply today and take the next step in your career with Rn Card Expertise Private Limited.