Kannada Telcaller

Ro Store India has an opening for a Kannada Telcaller based in Devanahalli, Bengaluru. The team is filling 3 vacancies. Great for first-time job seekers. Salary is up to ₹20,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Complaint handling, CRM tools, Hindi and English, Verbal communication
• Female Only
• Good English
• Freshers can apply

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Job at a glance

• Work location: Devanahalli, Bengaluru, Karnataka
• Openings: 3
• Job type: Full time
• Interview timings: 11:00 AM - 7:00 PM | Monday to Saturday
• Work mode: On-site
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday

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