Telecaller

A new Telecaller role is open at Robokart, Guindy, Chennai. You can earn up to ₹12,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Who can apply

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Comfortable with CRM tools, Verbal communication, Hindi and English, Typing speed
• Female Only
• No English required
• Freshers can apply

Salary and benefits

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Position details

• Job location: Guindy, Chennai, Tamil Nadu
• Work mode: Work from office
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to Robokart. It takes less than a minute.