Assistant General Manager (Operatio...

Robomatic Precon Pvt Ltd is hiring an Assistant General Manager (Operatio... in Gachibowli, Hyderabad. You can earn up to ₹80,000/month.

Note from the employer

Supporting The General Manager In Overseeing Daily Business Operations To Ensure Efficiency And Goal Achievement. Qualification Required: M.Tech. Completed With A Minimum 6 Years Experience Only. More Than 2 Years Experience Compulsory. | Languages : Telugu, Hindi

Requirements

• 2+ years of experience in a similar role
• Education: Graduate
• Good knowledge of Hindi and Telugu
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Telugu, Hindi

Salary and benefits

Salary: ₹50,000 – ₹80,000 per month, based on skills and experience.

Day-to-day work

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Quick facts

• Location: Gachibowli, Hyderabad, Telangana
• Work mode: Office-based
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1

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