Telecalling

A new Telecalling role is open at Robust Digital Solutions, Kasba, Kolkata. The pay goes up to ₹10,000/month. There are 30 open positions.

In the employer’s words

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. Type : Outbound, Domestic | Languages : Hindi, Bengali

Compensation

Salary: ₹8,000 – ₹10,000 per month, based on skills and experience.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: Below 10th
• Skills: Bengali, Domestic, Hindi, Outbound
• No English required
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Hindi, Bengali
• Someone customer-first and polite

Key responsibilities

As a Telecalling, your work will include:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Quick facts

• Work location: Kasba, Kolkata, West Bengal
• Work mode: Work from office
• Timings: 10:00 AM - 6:00 PM | Monday to Saturday
• Interview timings: 12:00 AM - 3:00 PM | Monday to Saturday
• Vacancies: 30
• Employment type: Full time

Click Apply to send your profile to Robust Digital Solutions. It takes less than a minute.