Customer Care Executive

Robust Net Technologies Private Limited is hiring a Customer Care Executive in Ultadanga, Kolkata. 20 candidates will be hired for this role. Salary is up to ₹18,000/month. Freshers can apply.

Employer’s description

Shift Timing: Night Shift (Us Shift)Robust Net Technologies Pvt Ltd Is Hiring Customer Support Executives To Support Our Us-Based Clients. We'Re Looking For Motivated Individuals To Join Our Dynamic Team And Take The Next Step In Their Careers. Key Responsibilities:Handle Customer Queries Via Phone . Type : International, Sales | Languages : English

What you will do

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.

Skills and qualifications

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Comfortable with English, International, Sales
• Good English
• Freshers can apply
• Night shift
• Type: International, Sales
• Languages: English
• Someone patient and polite

Compensation

Compensation: ₹15,000 – ₹18,000 per month.

Quick facts

• Job location: Ultadanga, Kolkata, West Bengal
• Openings: 20
• Job type: Full time
• Work type: Work from office
• Interview: 07:00 PM - 9:00 PM | Monday to FRIDAY
• Shift: 7.30 PM - 4.30 AM | Monday to Friday

Interested? Apply now on BetterJobs with your resume — Robust Net Technologies Private Limited reviews applications regularly.