International Voice Process Agent

Join Rock Auto Parts as an International Voice Process Agent in Toli Chowki, Hyderabad. There are 5 open positions. The pay goes up to ₹30,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information About Auto Parts, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Languages : Hindi, English

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: English, Hindi
• Male Only
• Good English
• Freshers can apply
• Languages: Hindi, English
• Someone patient and customer-first

Pay and perks

Compensation: ₹15,000 – ₹30,000 per month.

Day-to-day work

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

Job at a glance

• Location: Toli Chowki, Hyderabad, Telangana
• Interview timings: 10:00 AM - 7:00 PM | Monday to Friday
• Working hours: 8:30 PM - 5:30 AM | Monday to Friday
• Work mode: Work from office
• Job type: Full time
• Vacancies: 5

If this job suits you, apply now — shortlisted candidates will be contacted by Rock Auto Parts.