International Voice Process Agent

Start your next role as an International Voice Process Agent with Rock Auto Parts in Madhapur, Hyderabad. No experience? You can still apply. The pay goes up to ₹30,000/month. The team is filling 5 vacancies.

In the employer’s words

Inbound Voice Sales To Us Customers For Auto Parts. Night Shift 8:30Pm-5:30Am Ist, Mon-Fri. Fluent English Must. 1+ Yr Intl Bpo/Voice Experience Preferred. Madhapur Office. Salary 15-30K + Sales Incentives. No Chat-Only, No Freshers, No Outstation. Hyderabad Only. Type : International, Inbound, Sales | Languages : Hindi, English

What you will do

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

The salary for this role is ₹15,000 – ₹30,000 per month.

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: English, Hindi, Inbound, International, Sales
• Good English
• Freshers can apply
• Night shift
• Type: International, Inbound, Sales
• Languages: Hindi, English
• A polite, calm under pressure attitude

Quick facts

• Job location: Madhapur, Hyderabad, Telangana
• Work mode: On-site
• Working hours: 8:30 PM - 5:30 AM | Monday to Saturday
• Openings: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Friday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Rock Auto Parts.