Telecaller

A new Telecaller role is open at Rohit Hardware And Sanitary, Hatia, Ranchi. Great for first-time job seekers. The pay goes up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, Typing speed, Active listening and Complaint handling
• Basic English
• Freshers can apply
• A polite, patient attitude

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

What you get

The salary for this role is ₹10,000 – ₹15,000 per month.

Position details

• Work location: Hatia, Ranchi, Jharkhand
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Rohit Hardware And Sanitary.