Service Support Specialist

Rohitraj Servicing Center is looking for a Service Support Specialist to join its team in Kandalgaon, Kolhapur. The pay goes up to ₹12,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

Who can apply

• 1–2 years of relevant experience
• Education: Below 10th
• Good knowledge of Hindi and English, Verbal communication, Active listening and Complaint handling
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Your responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status

Compensation

The salary for this role is ₹6,000 – ₹12,000 per month.

Position details

• Job location: Kandalgaon, Kolhapur, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Work mode: On-site
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Rohitraj Servicing Center reviews applications regularly.