Telecaller

Join ROI Realty as a Telecaller in Anna Salai, Chennai. Freshers can apply. You can earn up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Your responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Eligibility

• Freshers are welcome to apply
• Education: Tenth Pass
• Skills: Active listening, Hindi and English, Verbal communication, Typing speed
• Female Only
• No English required
• Freshers can apply
• Someone calm under pressure and patient

Job details

• Work location: Anna Salai, Chennai, Tamil Nadu
• Vacancies: 1
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to ROI Realty today.