Telecaller

Roma Telecom wants to bring on a Telecaller for its Beliaghata, Kolkata team. The pay goes up to ₹16,000/month. 30 candidates will be hired for this role.

Note from the employer

Telecallers Required For Sales Process In Telecom. Type : Sales | Languages : English, Hindi, Bengali

What the job involves

• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Eligibility

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Comfortable with Bengali, English, Hindi, Sales
• No English required
• Freshers can apply
• Type: Sales
• Languages: English, Hindi, Bengali
• A calm under pressure, customer-first attitude

Compensation

Compensation: ₹12,000 – ₹16,000 per month.

Quick facts

• Job location: Beliaghata, Kolkata, West Bengal
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 30
• Work type: Work from office
• Job type: Full time

Ready to start? Upload your resume and apply to Roma Telecom today.