Telecaller

Join Roof Reach as a Telecaller in Acharya Jagadish Chandra Bose Ro, Kolkata. The pay goes up to ₹15,000/month. The team is filling 3 vacancies.

In the employer’s words

Serve As The Primary Point Of Contact For Clients, Addressing Inquiries And Concerns Promptly And Professionally. Coordinate Property Visits, Follow-Ups, And Documentation Support To Guide Clients Through The Sales Process. Language Preferred- Oriya. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : Hindi, English

Salary and benefits

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound and Outbound
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: Hindi, English
• Someone polite and patient

What you will do

As a Telecaller, your work will include:

• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA

Position details

• Work location: Acharya Jagadish Chandra Bose Ro, Kolkata, West Bengal
• Work mode: Work from office
• Interview timings: 11:00 AM - 6:00 PM
• Vacancies: 3
• Working hours: 9:30 AM - 6:30 PM
• Employment type: Full time

Ready to start? Upload your resume and apply to Roof Reach today.