Bpo Manager

Join Roohani Bangia (Gayatri Financial Services) as a Bpo Manager in Sector 31 - Faridabad, Delhi. You can earn up to ₹30,000/month. 20 candidates will be hired for this role.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Sales, Domestic | Marketing | Languages : Hindi, English

What you get

Compensation: ₹25,000 – ₹30,000 per month.

Key responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• You will follow call scripts and update customers on ticket status.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Marketing and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Domestic
• Marketing
• Languages: Hindi, English

Quick facts

• Location: Sector 31 - Faridabad, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Vacancies: 20

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