Customer Relationship Management (C...

A new Customer Relationship Management (C... role is open at Roop Nikhar Fashion Private Limited, MI Road, Jaipur. The team is filling 3 vacancies. The pay goes up to ₹20,000/month.

Note from the employer

Hiring Crm Executive Sales At Roop Nikhar Fashion Pvt. Ltd., Jaipur. Candidate Will Handle Customer Communication Via Whatsapp & Calls, Share Stock Updates, Generate Orders, And Coordinate Dispatch. 1 To 3 Years Experience In Saree/Garment Wholesale Required. Good Communication & Follow-Up Skills Needed. 1 - 2 Years Experience Compulsory. | Marketing | Type : Sales

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Marketing, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Type: Sales
• Someone calm under pressure and patient

What the job involves

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.

Compensation

Salary: ₹17,000 – ₹20,000 per month, based on skills and experience.

Position details

• Work location: MI Road, Jaipur, Rajasthan
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 10:30 AM - 8:00 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 3

If this job suits you, apply now — shortlisted candidates will be contacted by Roop Nikhar Fashion Private Limited.