Senior Telecaller

Rosh Elevators Pvt. Ltd is hiring a Senior Telecaller in Jubilee Hills, Hyderabad. The pay goes up to ₹35,000/month. 2 candidates will be hired for this role.

Note from the employer

Support The Sales Team With Daily Operations,Interact With Customer And Respond To Inquiries,Prepare And Management Quotations,Sales Orders And Documentation, Maintain Customer Databases And Crm Records, Schedule Meetings,Site Visits,And Follow Up Activities, Prepare Sales Reports,Mis Reports And Performance Updates. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : English, Hindi, Telugu

Eligibility

• 2+ years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Hindi, Sales, Telugu
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: English, Hindi, Telugu
• Someone customer-first and polite

What you will do

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

What you get

The salary for this role is ₹25,000 – ₹35,000 per month.

Job at a glance

• Location: Jubilee Hills, Hyderabad, Telangana
• Vacancies: 2
• Working hours: 09:00 am - 6:00pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Rosh Elevators Pvt. Ltd reviews applications regularly.