Telecaller

A new Telecaller role is open at Rotex Holidays, Laxmi Nagar, Delhi. 16 candidates will be hired for this role. Salary is up to ₹22,000/month. No experience? You can still apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Sales, Domestic | Languages : English, Hindi

Key responsibilities

• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.

Salary and benefits

Salary: ₹15,000 – ₹22,000 per month, based on skills and experience.

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi and Sales
• Basic English
• Freshers can apply
• Type: Sales, Domestic
• Languages: English, Hindi
• Someone polite and patient

Position details

• Location: Laxmi Nagar, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Openings: 16
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Rotex Holidays.