Tele Caller

A new Tele Caller role is open at Roundz, Nagarbhavi Circle, Bengaluru. There are 4 open positions. You can earn up to ₹18,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : Kannada, Hindi, English

Requirements

• 1–2 years of relevant experience
• Education: Tenth Pass
• Comfortable with English, Hindi, Inbound, Kannada
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: Kannada, Hindi, English
• A polite, patient attitude

Your responsibilities

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Salary

You will be paid ₹15,000 – ₹18,000 per month.

Job at a glance

• Job location: Nagarbhavi Circle, Bengaluru, Karnataka
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 4
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Roundz.