Supervisor

Royal Agro Pvt Ltd has an opening for a Supervisor based in Annur, Coimbatore. The pay goes up to ₹20,000/month. Freshers can apply.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Typing speed, Hindi and English, Active listening and Verbal communication
• Male Only
• Basic English
• Freshers can apply
• Someone polite and calm under pressure

What you get

You will be paid ₹20,000 per month.

Your responsibilities

Here is what a typical day looks like:

• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Position details

• Location: Annur, Coimbatore, Tamil Nadu
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

Interested? Apply now on BetterJobs with your resume — Royal Agro Pvt Ltd reviews applications regularly.