Senior Telecaller

Join Royal Business Industries as a Senior Telecaller in Rajarhat, Kolkata. Salary is up to ₹20,000/month. The team is filling 5 vacancies.

Employer’s description

Industry: Machine Industry.. Work Profile: Need To Call Customers Regarding Their Requirement, Send Details Over The Whatsapp, Convince Customers For Office Visit By Generating Personal Repo. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound | Languages : English, Hindi, Bengali | Preferred Experience In : Real Estate

Salary

The salary for this role is ₹10,000 – ₹20,000 per month.

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Bengali, English, Hindi, Inbound, Outbound, Real Estate, Sales
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound
• Languages: English, Hindi, Bengali
• Preferred Experience In: Real Estate
• You are polite and calm under pressure

Job at a glance

• Location: Rajarhat, Kolkata, West Bengal
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Royal Business Industries today.