Telecalling

Royal Collection Hotels & Resorts Private Limited has an opening for a Telecalling based in Cuttack Road, Bhubaneswar. The pay goes up to ₹14,000/month. 2 candidates will be hired for this role.

Employer’s description

Telecalling Tourand Travell Packages. 1 - 2 Years Experience Compulsory. | Type : Outbound

Salary

You will be paid ₹12,000 – ₹14,000 per month.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

Eligibility

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Good knowledge of Outbound
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Someone calm under pressure and patient

Job details

• Work location: Cuttack Road, Bhubaneswar, Odisha
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 2
• Work mode: On-site
• Interview: 11:00 am - 4:00pm | Monday to Saturday

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