Customer Relationship Executive (Cr...

Royal Enfield-Teknik Motorcycles has an opening for a Customer Relationship Executive (Cr... based in HSR Layout Sector 1, Bengaluru. The pay goes up to ₹20,000/month. There are 6 open positions.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : Kannada, Tamil, Telugu, Hindi, English

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Kannada, Tamil and Telugu
• Basic English
• Freshers can apply
• Languages: Kannada, Tamil, Telugu, Hindi, English
• You are polite and customer-first

Job at a glance

• Work location: HSR Layout Sector 1, Bengaluru, Karnataka
• Openings: 6
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Royal Enfield-Teknik Motorcycles today.