International Voice Process Agent

A new International Voice Process Agent role is open at Royal International, Janakpuri District Center, Delhi. The pay goes up to ₹40,000/month. There are 2 open positions.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Outbound | Languages : English

Compensation

Compensation: ₹22,000 – ₹40,000 per month.

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, International, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Outbound
• Languages: English
• You are calm under pressure and patient

Day-to-day work

In this role, you will:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.

Position details

• Job location: Janakpuri District Center, Delhi, Delhi
• Work type: Office-based
• Working hours: Monday to Saturday
• Openings: 2
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Royal International.