Tele Caller

Looking for a Tele Caller role in Attapur, Hyderabad? Royal Kingdom is hiring now. There are 3 open positions. You can earn up to ₹12,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

You will be paid ₹10,000 – ₹12,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, Verbal communication, CRM tools and Active listening
• Female Only
• No English required
• Freshers can apply

Roles and responsibilities

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Quick facts

• Work location: Attapur, Hyderabad, Telangana
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 3
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

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