Manager

Start your next role as a Manager with Royal Premium Fitness in Narayanapura, Bengaluru. Salary is up to ₹30,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Complaint handling, Active listening, Hindi and English and Typing speed
• Basic English
• 1 - 2 Years Experience Compulsory.

Key responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

Pay and perks

Salary: ₹24,000 – ₹30,000 per month, based on skills and experience.

Job details

• Work location: Narayanapura, Bengaluru, Karnataka
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Royal Premium Fitness reviews applications regularly.