Telecaller

Royal Reality wants to bring on a Telecaller for its Kommadi, Visakhapatnam team. The pay goes up to ₹15,000/month. No experience? You can still apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

You will be paid ₹15,000 per month.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Hindi and English, Typing speed, CRM tools, Active listening
• Basic English
• Freshers can apply
• Someone polite and patient

Roles and responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Location: Kommadi, Visakhapatnam, Andhra Pradesh
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Royal Reality.