Telecaller

Royal sundaram vehicle insurence wants to bring on a Telecaller for its Hastinapuram, Hyderabad team. You can earn up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. More Than 2 Years Experience Compulsory. | Marketing

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Candidate profile

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Marketing
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Marketing
• You are patient and calm under pressure

Pay and perks

Compensation: ₹10,000 – ₹12,000 per month.

Job at a glance

• Work location: Hastinapuram, Hyderabad, Telangana
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Work type: Work from office
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Royal sundaram vehicle insurence reviews applications regularly.