Telecaller

Royal Suppliers is looking for a Telecaller to join its team in New Rajendre Nagar, Raipur. No experience? You can still apply. Salary is up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

As a Telecaller, your work will include:

• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.

What you get

Salary: ₹8,000 – ₹12,000 per month, based on skills and experience.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Typing speed, CRM tools, Complaint handling and Verbal communication
• Basic English
• Freshers can apply

Job at a glance

• Work location: New Rajendre Nagar, Raipur, Chhattisgarh
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Royal Suppliers reviews applications regularly.