Tech Support Executive

A new Tech Support Executive role is open at Royalpos, Adajan, Surat. Great for first-time job seekers. Salary is up to ₹25,000/month. 5 candidates will be hired for this role.

Employer’s description

Software Support For Small Businesses Like Restaurant. Inside Sales Cum Support. Week Day Off . Willing To Work On Sunday. One Week Day Will Be Off. Type : Outbound, Sales, Domestic, International, Inbound | Marketing | Languages : Malayalam, Telugu, Tamil, English, Hindi, Gujarati

What you will do

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy.
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

What you get

Compensation: ₹15,000 – ₹25,000 per month.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Gujarati, Hindi, Inbound, International, Malayalam, Marketing
• Good English
• Freshers can apply
• Type: Outbound, Sales, Domestic, International, Inbound
• Marketing
• Languages: Malayalam, Telugu, Tamil, English, Hindi, Gujarati

Job at a glance

• Job location: Adajan, Surat, Gujarat
• Timings: 2 Shifts 11:30 to 8:30 or 1 pm to 10 pm.
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Openings: 5

Click Apply to send your profile to Royalpos. It takes less than a minute.