Customer Support Manager

Rozgaarsetu is looking for a Customer Support Manager to join its team in Sector 60 - Noida, Delhi. Great for first-time job seekers. There are 30 open positions. You can earn up to ₹25,000/month.

Note from the employer

Overseeing The Customer Service Process. Resolving Customer Complaints Brought To Your Attention. Conducting Quality Assurance Surveys With Customers And Providing Feedback To The Staff. Possessing Excellent Product Knowledge To Enhance Customer Support, Establishing A Positive Rapport With All Clients And Customers Via Phone. Interacting With Cus. Languages : Hindi, English

Your responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• Someone patient and calm under pressure

Salary and benefits

You will be paid ₹21,300 – ₹25,000 per month.

Job at a glance

• Work location: Sector 60 - Noida, Delhi, Delhi
• Work type: Work from office
• Vacancies: 30
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Rozgaarsetu today.